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Compassion: we empathize with the needs of individuals and families who are affected by mental illness, developmental disabilities, and addictive diseases.


Accountability: we are responsible to clients, families, and communities to provide best-practice services in an effective and efficient manner.


Responsiveness: we will respond promptly to the changing needs of clients, families, and communities.


Excellence: we strive to provide services that set the standard for Behavioral Health Care.

- All individuals have the right to accessible behavioral healthcare services, and IQuOLIOC advocates for this principle at the local, state, and national level.

- Services must be based on the strengths and needs of the participants.

- Information will be shared with participants, family members, providers, and the public.

- Services will promote prevention, wellness, and recovery.

- Services will incorporate high standards, cultural sensitivity, best practices, and participant satisfaction.

- Service providers are committed to professional integrity, objectivity, fairness, and ethical business practices.

- All persons are treated with dignity, respect, and are valued for their abilities and contributions.

- Services must reflect a holistic approach that respond to the needs of participants.

- Prevention and early intervention are essential elements in a community-based system of care.

- Effective, resource-sensitive, and outcome-based services 

- Services and supports will be provided to participants in the most natural and least restrictive environment possible.

- Services delivered will be provided with a goal of empowerment to advocate for self and family members.

- Services promote individuals to participate in the planning, development, implementation, and monitoring of treatment services and policy.

IQuOLIOC Inc. Access To Care Line: 910-939-9234. After Hours Crisis Line: 910-939-9642

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